Did anyone else out there have trouble with their flowers from FTD not being delivered 2/14/07?

I ordered from FTD online on 2/12/07. The website says the flowers were delivered, but they weren't.

The customer service line "isn't taking calls at this time" (so much for 24/hr a day service!)

I was wondering if there might be some widespread problem that has them all tied up?

I emailed customer service and have not received a response.

NOW I have to file a dispute with my credit card that will take 3-6 weeks to resolve.

I wil NEVER use FTD again!

Did anyone else out there have trouble with their flowers from FTD not being delivered 2/14/07?
Yeah, I had the same problem. I ordered flowers for my wife on the 8th, delivery was set for the 14th. Since it wasn't delivered I checked the tracking and it didn't leave the florist until the 14th. That was from Ohio, we live in California. I have no idea what they're thinking. I feel embarrassed having them show up a day late, even though my wife says she doesn't care. NO ONE I KNOW WILL EVER USE FTD AGAIN. If there was a problem with weather I can deal with that...but why did they leave the florist the day they were supposed to be delivered, and aren't there local shops they can be sent from? There are no weather problems in CA. An email or some form of communication would have been nice.
Reply:The same thing happened to me. I'm furious. I'm contacting the Better Business Bureau, they have resolved issues for me before. I suggest you all should do the same. Good luck Report It
Reply:I did but I found out they don't deliver to federal prisons so I wasn't surprised.
Reply:My boss did , he orded them (2-9-07) and wanted them sent to the office on V-Day, (because the office is not open on wekeds) they delivered them the next day (2-10), which was a saturday, that Monday I came to the office and they were at the front door, and they got frozen and of course runied. BELIVE me he was not happy..... so yeah they SUCK..
Reply:a lot of flower services had problems because most of the north east was hit with a horrible storm and it caused them to have to cancle deliveries and reschedule them for today. i would say if you dont get them today (or whomever was recieving them doesnt) call them again and get your money back. i know a few places were giving a $20 refund because of the problem
Reply:No... but you may have cuz I wuz watcing the newz this morning and it said they delivered late cuz of the weather.
Reply:Right there with you-- FTD promised shipping on 2/14, it's 2/15 and still no sign of those flowers! They might have a glitch-- hope you get more answers to prove it! NO FTD-- your local florist can do the same thing for the same price with better guarantees and service...

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